{"product_id":"grandstream-ucm6302","title":"Grandstream UCM6302 Unified Communication System 6000 Users Video Conferencing PoE+ API Integration Call Center Features","description":"\u003cdiv data-content-region=\"product_above_description\"\u003e\u003c\/div\u003e\n              \u003cdiv class=\"tabheader\"\u003e\n    \n\n        \u003ca href=\"#product-desctab\" class=\"tabtitle active\"\u003ePRODUCT SPECIFICATIONS\u003c\/a\u003e\n        \u003ca href=\"#product-extrainfo\" class=\"tabtitle\"\u003eMore Information\u003c\/a\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"tabcontent\"\u003e\n\n\n        \u003ch2 id=\"product-desctab\" name=\"product-desctab\" class=\"productView-title\"\u003ePRODUCT SPECIFICATIONS\u003c\/h2\u003e\n        \u003cdiv data-content-region=\"product_below_description_title\"\u003e\u003c\/div\u003e\n        \u003cdiv\u003e\n            \u003cp\u003e\u003cstrong\u003eGrandstream UCM6302 Enterprise Grade Unified Communication Solution\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align:justify;\"\u003eThe UCM6300 series of IP PBXs allows businesses of all sizes to build powerful and scalable unified communication solutions in an easy-to-manage fashion with no licensing fees. This enterprise-grade IP PBX supports up to 6000 users and allows businesses to unify all of their communication technologies on to one centralized network, including voice, video calling, video conferencing, video surveillance, data tools, analytics, mobility options, facility access, intercom and more. The UCM6300 series can be integrated with third party applications and platforms, including  customer relationship management (CRM) and property management systems (PMS), and offers an API for additional custom integrations. For cloud-based setup, management and monitoring, the UCM6300 series is compatible with the Grandstream Device Management System (GDMS). This unified communications manager also offers a built-in video conferencing platform with support for desktop users through the Grandstream Wave desktop app. By offering thousands of secure and reliable features at an all-inclusive price point without any licensing fees, costs-per-feature, or recurring fees, the UCM6300 series allows enterprises, offices, hotels, retail chains, call centers and more to create a seamless unified communication solution.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eKey Features\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e    \u003cli\u003eSupports up to 6000 users and up to 400 concurrent calls\u003c\/li\u003e    \u003cli\u003eZero configuration provisioning of Grandstream SIP endpoints\u003c\/li\u003e    \u003cli\u003eAdvanced security protection with secure boot, unique certificate and random default password to protect calls and accounts\u003c\/li\u003e    \u003cli\u003eThree Gigabit auto-sensing RJ45 network ports with integrated PoE+ and support NAT router\u003c\/li\u003e    \u003cli\u003eAPI available for third-party integrations, including CRM and PMS platforms\u003c\/li\u003e    \u003cli\u003eBuilt-in collaboration server (MCU) with conferencing, chats, screen sharing, white board, recording, and support for the Grandstream Wave app\u003c\/li\u003e    \u003cli\u003eSupports Full-Band Opus voice codec and H.264\/H.263\/ H.263+\/H.265\/VP8 video codec, jitter resilience up to 50% packet loss\u003c\/li\u003e    \u003cli\u003eBuilt-in call center suite and call queue for efficient call traffic management\u003c\/li\u003e    \u003cli\u003eEnhanced reliability with support for Hot Standby High-Availability\u003c\/li\u003e    \u003cli\u003e5-level IVR and multi-language auto-attendant to efficiently handle incoming calls\u003c\/li\u003e    \u003cli\u003eCompatible with GDMS for cloud setup, management and monitoring\u003c\/li\u003e    \u003cli\u003eBased on the latest version 16 open source telephone operating system\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ctechdescription\u003e\u003cp\u003e\u003cstrong\u003eTechnical Especifications\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e    \u003cli\u003e\n\u003cstrong\u003eAnalog Telephone FXS Ports:\u003c\/strong\u003e 2 RJ11 Ports\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003ePSTN Line FXO Ports:\u003c\/strong\u003e 2 RJ11 Ports\u003cul\u003e            \u003cli\u003e\u003cstrong\u003eAll ports have lifeline capability in case of power outage\u003c\/strong\u003e\u003c\/li\u003e        \u003c\/ul\u003e    \u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eNetwork Interfaces:\u003c\/strong\u003e Three self-adaptive Gigabit ports (switched, routed or dual card mode) with PoE+\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eNAT Router:\u003c\/strong\u003e Yes (supports router mode and switch mode)\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003ePeripheral Ports:\u003c\/strong\u003e 1 USB 2.0, 1 USB 3.0, 1 SD card interface\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eLCD Display:\u003c\/strong\u003e 320x240 color LCD with touch screen for Shortcut Keys and Scroll Bar\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eReset Switch:\u003c\/strong\u003e Yes, long press for factory reset and short press for reboot\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eVoice-over-Packet Capabilities:\u003c\/strong\u003e LEC with NLP Packetized Voice Protocol Unit, 128ms-tail-length carrier grade Line Echo Cancellation, Dynamic Jitter Buffer, Modem detection \u0026amp; auto-switch to G.711, NetEQ, FEC 2.0, jitter resilience up to 50% audio packet loss\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eVoice and Fax Codecs:\u003c\/strong\u003e Opus, G.711 A-law\/U-law, G.722, G722.1 G722.1C, G.723.1 5.3K\/6.3K, G.726-32, G.729A\/B, iLBC, GSM; T.38\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eVideo Codecs:\u003c\/strong\u003e H.264, H.263, H263+, H.265, VP8\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eVideo Codecs: \u003c\/strong\u003eH.264, H.263, H263+, H.265, VP8\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eQoS Layer:\u003c\/strong\u003e 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eAPI:\u003c\/strong\u003e Full API available for third-party platform and application integration\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eTelephone Operating System: \u003c\/strong\u003eBased on version 16\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eDTMF Methods:\u003c\/strong\u003e In-band audio, RFC2833, and SIP INFO\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eProvisioning Protocol \u0026amp; Plug-and-Play:\u003c\/strong\u003e Mass provisioning using AES encrypted XML configuration file, auto-discovery \u0026amp; auto-provisioning of Grandstream IP endpoints via ZeroConfig (DHCP Option 66 multicast SIP SUBSCRIBE mDNS), eventlist between local and remote trunk\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eNetwork Protocols:\u003c\/strong\u003e TCP\/UDP\/IP, RTP\/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP\/HTTPS, PPPoE, STUN, SRTP, TLS, LDAP, HDLC, HDLC-ETH, PPP, Frame Relay (pending), IPv6, OpenVPN\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eDisconnect Methods:\u003c\/strong\u003e  Busy\/Congestion\/Howl Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eMedia Encryption:\u003c\/strong\u003e SRTP, TLS, HTTPS, SSH, 802.1X\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eUniversal Power Supply:\u003c\/strong\u003e        \u003cul\u003e            \u003cli\u003e\n\u003cstrong\u003eInput:\u003c\/strong\u003e 100 ~ 240VAC, 50\/60Hz\u003c\/li\u003e            \u003cli\u003e\n\u003cstrong\u003eOutput:\u003c\/strong\u003e DC+12V, 1.5A\u003c\/li\u003e        \u003c\/ul\u003e    \u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eDimensions: \u003c\/strong\u003e270mm(L) x 175mm(W) x 36mm(H)\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e        \u003cul\u003e            \u003cli\u003e\n\u003cstrong\u003eUnit Weight: \u003c\/strong\u003e705g;\u003c\/li\u003e            \u003cli\u003e\n\u003cstrong\u003ePackage Weight: \u003c\/strong\u003e1190g\u003c\/li\u003e        \u003c\/ul\u003e    \u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eTemperature \u0026amp; Humidity: \u003c\/strong\u003e        \u003cul\u003e            \u003cli\u003e\n\u003cstrong\u003eOperating:\u003c\/strong\u003e 32 - 113ºF \/ 0 ~ 45ºC, Humidity 10 - 90% (non-condensing)\u003c\/li\u003e            \u003cli\u003e\n\u003cstrong\u003eStorage: \u003c\/strong\u003e14 - 140ºF \/ -10 ~ 60ºC, Humidity 10 - 90% (non-condensing)\u003c\/li\u003e        \u003c\/ul\u003e    \u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eMounting: \u003c\/strong\u003eWall mount \u0026amp; Desktop\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eMulti-Language Support:\u003c\/strong\u003e        \u003cul\u003e            \u003cli\u003e\n\u003cstrong\u003eWeb UI:\u003c\/strong\u003e English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, German, Russian, Italian, Polish, Czech, Turkish\u003c\/li\u003e            \u003cli\u003e\n\u003cstrong\u003eCustomizable IVR\/voice prompts: \u003c\/strong\u003eEnglish, Chinese, British English, German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese, Russian, Swedish, Turkish, Hebrew, Arabic, Nederlands\u003c\/li\u003e            \u003cli\u003e\u003cstrong\u003eCustomizable language pack to support any other languages\u003c\/strong\u003e\u003c\/li\u003e        \u003c\/ul\u003e    \u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eCaller ID:\u003c\/strong\u003e Bellcore\/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, NTT\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003ePolarity Reversal\/Wink:\u003c\/strong\u003e Yes, with enable\/disable option upon call establishment and termination\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eCall Center:\u003c\/strong\u003e Multiple configurable call queues, automatic call distribution (ACD) based on agent skills\/availability\/ work-load, in-queue announcement\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eCustomizable Auto Attendant:\u003c\/strong\u003e Up to 5 layers of IVR (Interactive Voice Response) in multiple languages\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eMaximum Call Capacity: \u003c\/strong\u003e        \u003cul\u003e            \u003cli\u003e\n\u003cstrong\u003eUsers:\u003c\/strong\u003e 1000\u003c\/li\u003e            \u003cli\u003e\n\u003cstrong\u003eConcurrent calls:\u003c\/strong\u003e 200\u003c\/li\u003e            \u003cli\u003e\n\u003cstrong\u003eMax concurrent SRTP calls:\u003c\/strong\u003e 120\u003c\/li\u003e        \u003c\/ul\u003e    \u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eMaximum Attendees of Conference Bridges:\u003c\/strong\u003e        \u003cul\u003e            \u003cli\u003e\n\u003cstrong\u003eVideo Conference\u003c\/strong\u003e: Up to 20\u003c\/li\u003e            \u003cli\u003e\n\u003cstrong\u003eVoice Conference:\u003c\/strong\u003e Up to 80\u003c\/li\u003e        \u003c\/ul\u003e    \u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eCall Features:\u003c\/strong\u003e Call park, call forward, call transfer, call waiting, caller ID, call record, call history, ringtone, IVR, music on hold, call routes, DID, DOD, DND, DISA, ring group, ring simultaneously, time schedule, PIN groups, call queue, pickup group, paging\/intercom, voicemail, call wakeup, SCA, BLF, voicemail to email, fax to email, speed dial, call back, dial by name, emergency call, call follow me, blacklist\/whitelist, voice conference, video conference, eventlist, feature codes, busy camp-on\/ call completion, voice control.\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eFirmware Upgrade:\u003c\/strong\u003e Supported by Grandstream Device Management System (GDMS), a zero-touch cloud provisioning and management system, It provides a centralized interface to provision, manage, monitor and troubleshoot Grandstream products.\u003c\/li\u003e    \u003cli\u003e\n\u003cstrong\u003eCompliance:\u003c\/strong\u003e        \u003cul\u003e            \u003cli\u003e\n\u003cstrong\u003eFCC: \u003c\/strong\u003ePart 15 (CFR 47) Class B, Part 68\u003c\/li\u003e            \u003cli\u003e\n\u003cstrong\u003eCE:\u003c\/strong\u003e EN 55032, EN 55035, EN61000-3-2, EN61000-3-3, EN 62368.1, ES 203 021, ITU K.21\u003c\/li\u003e            \u003cli\u003e\n\u003cstrong\u003eIC:\u003c\/strong\u003e ICES-003, CS-03 Part I Issue 9\u003c\/li\u003e            \u003cli\u003e\n\u003cstrong\u003eRCM:\u003c\/strong\u003e AS\/NZS CISPR32, AS\/NZS 61000.3.2, AS\/NZS 61000.3.3, AS\/NZS 62368.1, AS\/CA S002, AS\/CA S003.1\/.2TBR4, UL 60950 (power adapter)\u003c\/li\u003e        \u003c\/ul\u003e    \u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/techdescription\u003e\n            \u003c!-- snippet location product_description --\u003e\n        \u003c\/div\u003e\n        \u003cdiv data-content-region=\"product_below_description_body\"\u003e\u003c\/div\u003e\n\n        \u003ch2 id=\"product-extrainfo\" name=\"product-extrainfo\" class=\"productView-title\"\u003e\n            More Information\n        \u003c\/h2\u003e\n\n    \u003cdiv data-content-region=\"product_above_info_table\"\u003e\u003c\/div\u003e\n    \u003cdiv class=\"productView-table\"\u003e\n    \u003c!-- \n        \u003cdiv class=\"productView-table-row\"\u003e\n            \u003cdiv class=\"productView-table-header\"\u003eBrand:\u003c\/div\u003e\n            \u003cdiv class=\"productView-table-data\" data-product-weight\u003eGrandstream\u003c\/div\u003e\n        \u003c\/div\u003e\n     --\u003e\n\n        \u003cdiv class=\"productView-table-row\"\u003e\n            \u003cdiv class=\"productView-table-header\"\u003eMFRPartNum:\u003c\/div\u003e\n            \u003cdiv class=\"productView-table-data\"\u003eUCM6302\u003c\/div\u003e\n        \u003c\/div\u003e\n\n        \u003cdiv class=\"productView-table-row\"\u003e\n            \u003cdiv class=\"productView-table-header\"\u003eDatasheet:\u003c\/div\u003e\n            \u003cdiv class=\"productView-table-data\"\u003e\u003ca href=\"https:\/\/flytecdatablob.blob.core.windows.net\/item\/UCM6302..pdf\"\u003eClick here\u003c\/a\u003e\u003c\/div\u003e\n        \u003c\/div\u003e\n    \u003c\/div\u003e\n    \u003cdiv data-content-region=\"product_below_info_table\"\u003e\u003c\/div\u003e\n\n    \u003cdiv data-content-region=\"product_below_warranty\"\u003e\u003c\/div\u003e\n\n    \u003cdiv data-content-region=\"product_below_videos\"\u003e\u003c\/div\u003e\n    \u003cdiv data-content-region=\"product_above_reviews\"\u003e\u003c\/div\u003e\n    \u003cdiv data-content-region=\"product_below_reviews\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n          \u003cdiv data-content-region=\"product_below_description\"\u003e\u003c\/div\u003e","brand":"Grandstream","offers":[{"title":"Default Title","offer_id":51395020554518,"sku":"UCM6302","price":458.34,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0756\/6675\/1766\/files\/9545-4__42801.1745956319.386.513.jpg?v=1780844303","url":"https:\/\/ehubamerica.com\/products\/grandstream-ucm6302","provider":"Ehubamerica","version":"1.0","type":"link"}