Shipping Policy
All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Please Note: If there are any restrictions regarding the shipping method to the shipping address you have given, please insert your comments in the Special Instructions box provided on the order page. All orders over $100 must include a valid postal address. Insurance and Signature upon delivery required for shipments over $250.
We are not responsible for the following: the unavailability or refusal of a person to accept delivery of the shipment; insufficient information provided by a customer; the application of security regulations imposed by Customs, or otherwise applicable to the delivery location; riots, strikes or other labor disputes; civil unrest; disruptions in transportation networks; wrong address and natural disasters.
Shipments to Alaska, Puerto Rico, Hawaii or Guam might be cancelled due to shipments cost.
Shipping charges for your order will be calculated and displayed at checkout. We offer a variety of shipping options to accommodate your needs, including:
- Standard Shipping: Please allow 7 to 10 business days for delivery. Orders are shipped via the best method available depending on the weight, value, contents, and delivery location. The Budget Shipping Methods include USPS Ground Advantage, USPS Priority Mail, USPS Media Mail, UPS Mail Innovations and/or UPS/Fedex Ground.
- Expedited Shipping: Please allow 3 to 5 business days for delivery. Items may be shipped by a variety of carriers, including UPS/FedEx Ground and/or USPS Priority Mail. Hawaii Residents Using Expedited Shipping - Please Note: Due to the various shipping options that may be used - Please allow up to 10 days for your delivery.
- Express Shipping: One or Two Day Shipping Option Guarantee
The guarantee does not apply to One or Two Day Option shipments that are delayed due to causes beyond a carrier's control.
Delivery delays can occasionally occur, especially during peak seasons or due to unforeseen circumstances.
Shipping Locations: We currently ship worldwide from Florida. For international orders, customers are responsible for any customs fees or import taxes that may apply. Cuba, Iran, North Korea, Sudan, Syria and Russia are restricted for shipping.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.
Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us within 5 days of receiving your order. We will work with you to resolve the issue promptly.
Returns & Exchanges
For information on our return and exchange policy, please refer to our Returns & Exchanges Policy link
If you have any questions about shipping or your order, please contact us! We’re here to help!